Shipping & Returns


Easy returns and exchanges

Thorogood Boots offers full refunds & exchanges on unworn boots, within 28 days from date of purchase.  Please note that proof of purchase, for example, a sales receipt, must be shown at time of refund or exchange.

If you are unsure about your purchase (e.g. unsure about the size), we recommend that you wear your boots indoors first.  If you wear your boots outside, your boots will be considered ‘worn’ and a refund or exchange cannot be offered. Thorogood Boots reserves the right to refuse return or exchange of worn boots.

Please contact Thorogood Boots on 0428 616 887 if you are dissatisfied with your boots for any reason or believe your boots are faulty.

Thorogood Boots does not refund return postage of boots as this is considered the customer’s responsibility.


Thorogood Boots offers shipping to all States and Regional centres within Australia. 

Thorogood Boots offers 2 shipping options to major cities and towns within Australia:

  • Standard Shipping (3-4 days): FREE

  • Express Shipping (1-2 days): $25 per item

If you require shipping to a remote or regional centre, please contact 0428616887 for postage costs.

If you are unsure about your size or boot fit, please contact Thorogood Boots on 0428 616 887 to discuss your booting needs.